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Follow these steps to create your return request on our returns hub:
You may return items within 60 days of delivery for a full refund or an exchange. Transit times are not included in this time window.
The United States, Canada, Germany, France, Spain, Poland, Italy, Sweden, Netherlands, Switzerland, Portugal, Australia are currently eligible for our Returns+ service. This means you only need to pay for the return shipping cost to our returns depot in your local country. We will cover the international return cost back to our UK warehouse.
United Kingdom returns are free.
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